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Smart Pet Feeder App Connection Guide | Tuya Smart & Smart Life Setup

Date: 2026-01-06 Categories: FAQ Hits: 509


Smart Pet Feeder App Connection Guide | Tuya Smart & Smart Life Setup

Smart Pet Feeder App Connection Guide

(Tuya Smart / Smart Life App)

This guide explains how to connect your smart pet feeder to the Tuya Smart or Smart Life app step by step. It applies to most Wi-Fi smart pet feeders using the Tuya platform and helps ensure a smooth and successful setup.

Step 1 – Download the App

Search for Tuya Smart or Smart Life in the App Store or Google Play, or download the app by scanning the provided QR code.

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Step 2 – Register or Log In

Open the app and register a new account or log in with your existing credentials.

After logging in, tap “Add Device” on the home screen.

Step 3 – Allow App Permissions

When prompted by the app, please allow Bluetooth and network access.

  • Bluetooth is required to discover and pair the feeder during setup

  • Network access is required to connect the feeder to Wi-Fi and enable app control

  • Without these permissions, the feeder cannot be added successfully.

Step 4 – Select the Device Type

From the device category list, select:

Pet Devices → Smart Pet Feeder

Step 5 – Confirm Device Status

Make sure the feeder is powered on.

The red indicator light should be flashing, indicating the device is ready for pairing.

Step 6 – Connect via QR Code (Standard Mode)

Follow the on-screen instructions in the app:

  1. Tap “Next”

  2. Enter your Wi-Fi network name and password

  3. ⚠ Only 2.4GHz Wi-Fi networks are supported

  4. The app will generate a QR code

  5. Hold your phone in front of the feeder’s camera

  6. When the feeder emits a prompt sound, tap “I heard the prompt” in the app

Step 7 – Complete Network Connection

Once the feeder connects to the network successfully, the app will automatically enter the live video interface.

Step 8 – Indicator Light Status

  • Green light flashing: Device is connecting

  • Green light solid on: Connection completed successfully

Step 9 – Hotspot Connection Method (AP Mode)

If the standard connection fails, try AP Mode:

  1. Select Smart Pet Feeder – AP Mode in the app

  2. Open your phone’s Wi-Fi settings

  3. Connect to a Wi-Fi network starting with “smartlife-”

  4. No password is required

  5. Return to the app and continue the setup as instructed

Connection Tips

  • Keep your phone and feeder close to the Wi-Fi router

  • Disable VPNs during setup

  • Avoid enterprise, public, or guest Wi-Fi networks

  • Ensure the feeder remains powered on throughout the process

Frequently Asked Questions

Does a smart pet feeder require 2.4GHz Wi-Fi?
Yes. Most Tuya-based smart pet feeders only support 2.4GHz Wi-Fi networks.
Why can’t the app find my feeder?
Check that Bluetooth and network permissions are enabled and the indicator light is flashing red.
What is AP mode and when should I use it?
AP mode allows you to connect via a temporary hotspot when QR code setup fails.
Do I need to reconnect the feeder if I change my phone?
No. Simply log in to the same app account on the new phone to access the feeder.
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