Tikpaws®️ 7L Smart Feeder: Dual-Bowl Dry/Wet Separation
- Product Details
- After-sale service
Empower pet care with intelligent automation.
Designed for multi-pet households and busy professionals, this feeder delivers hands-free, app-controlled feeding through the Tuya Smart APP.
The external camera enables real-time interaction, setting it apart from competitors, while the dual-bowl system ensures tailored nutrition for multi-pet homes.
Streamline feeding routines, monitor pets remotely, and ensure freshness with every meal — all through a single, user-friendly interface.
Tikpaws Pet Smart Feeder After-Sales Service Statement
To ensure optimal performance of your smart pet feeder, we provide comprehensive after-sales support:
Warranty Coverage
A 12-month limited warranty applies to manufacturing defects. During this period, free repairs or replacements will be provided for malfunctions caused by non-human factors.
Technical Support
Access 24/7 assistance via email (info@tikpaws.com) or live chat for troubleshooting, including Wi-Fi connectivity issues and app configuration. Remote diagnostics are available for software-related problems.
Maintenance Guidelines
Clean food containers weekly with mild detergent and inspect rotating gears monthly. Use only manufacturer-approved replacement parts to avoid voiding the warranty.
Non-Warranty Services
For accidental damage or out-of-warranty devices, request paid repair services through our website. Standard repair completion: 5-7 business days with status updates via Email (Not including shipment spend time).
Extended Care
Subscribe to our Instagram, X for annual hardware inspections, priority support, and discounts on accessories.
